I bought into Bloom Residences in Oct / 17. I turned over the 4 apts to Brevan Asset Mgmt for $985.00 for a 5 yr marketing contract.
I was specifically told that since I was never to use the apts, I did not need to " deposit" the apts as per clause 12 on the marketing contract. I also Paid $1698.00 to allow them usage and marketing of 8 more apts for another 5 yea.s. I was informed by a Coral Mendez, an employee of a check to be mailed to me for $20,800.00 on Nov. 30, 2018 for the 12 apts.
I just called and a rep said that since I did not " deposit" any apts between 10/1/18 to 10/14/18.
there would be no check.I asked to speak with a supervisor and he put me on hold for 15 minutes with no response. I am calling back and getting the message "the mailbox is full, please call later" I'm getting really bad feelings about this and will wait to see if they return my calls.
Product or Service Mentioned: Brevan Asset Management Customer Care.
Reason of review: Not as described.
Monetary Loss: $21.
Preferred solution: Let the company propose a solution.